Personalized Solutions. Effortless Experience. File Thru Trialâ„¢.

Welcome to the Upgraded FirstConnect Portal!

FirstConnect, First Legal’s enhanced client experience with more seamless and secure features, will be exclusively using our new and improved client portal starting Nov. 1, 2024. This means clients who are still using First Legal’s older portal, Legacy, must take steps now to switch and upgrade their accounts.

We know change can be scary or frustrating, but don’t worry ­— we’re here to help! And trust us, it will be worth it!

The new and improved FirstConnect includes features like consolidated authentication, streamlined case management, and access to your global order history. The Advanced Case Manager provides a powerful and intuitive dashboard to oversee your caseload.

Starting Nov. 1, 2024, clients who have not yet switched to FirstConnect will be redirected to the new portal and must upgrade their accounts. Below is all the information you need to make an easy transition.

Logging into the New FirstConnect

  • Use current credentials to log in.
  • First-time users will need to create a new password.

Troubleshooting User Authentication Errors

Key Support Tools

  • Support Tab: Access resources from the bottom right corner of the FirstConnect portal.
  • Announcements: Stay informed on updates and new features.
  • Guided Tours: Learn to use the User Dashboard, Order History, and more.
  • Knowledge Base: Articles on key topics, including installation and payments.

Contact & Feedback

Webinars

Sign up for portal training via the Client Education page.

Explore FirstConnect’s Knowledge Base

We’ve created a variety of helpful and informative articles to provide guidance for a smooth transition and to address some of the most frequent questions we received from FirstConnect’s early adopters. The entire library of Knowledge Base articles with quick links is easily accessible from within the FirstConnect portal. To help you get a jump start on learning more about FristConnect, we’re also provided them below:

Getting Started

FirstConnect Knowledge Base

eFiling

If you have questions on any of our services, please don't hesitate to get in touch with us.

Related Posts

See all related posts:

Choose Your Experience

The FirstConnect you know and love is now even better, featuring enhanced capabilities and a streamlined interface for effortless navigation. Plus, enjoy simple, direct sign-on access to our Depositions and Records Retrieval portal, all designed with your convenience in mind.

Prefer the familiar?
Continue to enjoy the Legacy FirstConnect until we 
transition exclusively to our new FirstConnect 
experience on November 1st.